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Recent Updates to Google Business Listings

There has been a flurry of updates to Google Business Profile (formally Google My Business) listings recently, and we’ll detail a few of these in the coming weeks. But first, here is an overview of the changes that are having the most impact on local business:

VISIBLE EMAIL ADDRESSES OF OTHER MANAGERS IN GOOGLE MY BUSINESS

Owners of a Google Business Profile (formally Google My Business) listing can now see the email addresses of users that are on the account.

CORE ALGORITHM UPDATE

There was a big algorithm update on July 31-August 1 that is still rolling out. We’re seeing some huge changes in both organic and local rankings.

GOOGLE LOCAL SERVICES ADDS HIGHLIGHTS & PHOTOS

Google Local Services added options in the dashboard to add highlights to your ads along with photos.

GOOGLE NOW SHOWS EVENTS ON SEARCH

Google has made it so that users in the USA searching for things like “events near me” will trigger a list of events in your area. Read more

[BUG] INSIGHTS DOWNLOAD ISSUE – FIXED!

There were many reports of locations missing in Google Business Profile (formally Google My Business) Insights when people download insights in bulk. The issue was corrected July 26th for the regular dashboard but is still broken in the Agency dashboard.

GOOGLE ADDS A “CALL BUTTON” TO GOOGLE POSTS

Google is now allowing you to add a “Call Now” button as the call-to-action on a Google Post. Previously, it only allowed you to add a link to a page on your website.

[BUG] GOOGLE POSTS GETTING REJECTED

There was a bug at the end of June that rejected Google Posts that weren’t violating any guidelines. This has been corrected now.

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